Last Updated 10th October 2017

What does this policy cover?

This policy is applicable to the websites produced and operated by Future Facilities Limited and associates (hereinafter referred to as “the Website”), currently Future Facilities Incorporated, Future Facilities KK and 6SigmaDC Limited. The primary websites that collect and process personal information are and

This privacy policy has been compiled to explain how 'Personally Identifiable Information' (PII) given when people use the Website is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII.


Your Rights

When do we collect data and how do you get my consent?

When you provide us with PII - when you register on the Website, register for the user support forum, register for a webinar, request or complete a download, subscribe to a newsletter, participate in a survey provide us with feedback on our products or services, fill out a form, or enter information on the Website - we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your PII for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

In order to be in line with fair information practices we will take the following responsive action, should a data breach occur we will notify via email and make an in-site notification within 7 business days.

For avoidance of doubt, should Future Facilities Limited or its associates receive PII from a 3rd party independently of the Website, Future Facilities would protect and use the data in the same manner as described herein and you would have the same rights to opt-out of use by Future Facilities and associates.


How do I withdraw my consent?

If, after you opt-in, you change your mind you may withdraw your consent:

  • For us to contact you
  • For the continued collection, use or disclosure of your information

at any time by contacting us at or mailing us at: Future Facilities Limited 1 Salamanca Street, LONDON, SE1 7HX, United Kingdom, FTAO Media Manager. We will promptly update or remove you from correspondence as per your request.


What PII do we collect from the people that visit the Website?

When browsing the Website we collect information you may be asked to enter your name, email address, mailing address, phone number, job title, company or other details to allow us to provide the information and services offered and also for general business management purposes. We never collect credit card or other similar information.

We also collect data about how you use the Website via cookies. For more information see “Do We Use Cookies?” below.


How do we use your information?

When you choose to submit PII, we collect it and may use the information we collect from you in the following ways:

  1. To improve the Website and your website experience.
  2. To improve our response to your requests.
  3. To improve our products and services.
  4. To undertake surveys and reviews relating to our current and future products or services.
  5. To follow up with up with you after any Website based interaction.

With your permission, we may also send you email marketing about our products and services.


How do we protect your information?

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.

To protect your PII once we receive it, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your PII.

All transactions are processed through a gateway provider and are not stored or processed on our servers.


Do we use 'cookies'?

Yes, the Website uses cookies. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your Web browser (if you allow it). They enable the website's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember whether you have visited the Website before. They are also used to help us understand your preferences based on previous or current Website activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Website traffic and Website interaction so that we can offer better Website experiences and tools in the future.

By accessing the Website you agree to this Cookie Policy and with continued access to any changes that have been posted:


Cookie policy

When visiting the Website we may collect information automatically using cookies. You can choose via your browser not to use cookies but, if you do, we cannot guarantee that your experience will be as good as if you had allowed cookies.

Information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet. For example, operating system and platform, IP address, your browsing patterns, location and timings of browsing on the Website.


Browser behavior

Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.

These links explain how you can control cookies via your browser - remember that if you turn off cookies in your browser then these settings apply to all websites not just this one:

  • Internet Explorer: (this page links to further information for different versions of IE - the mobile version is at
  • Google Chrome:
  • Safari: (or mobile versions)
  • Firefox: Enabling%20and%20disabling%20cookies
  • Blackberries: 32004/Turn_off_cookies_in_the_browser_60_1072866_11.jsp
  • Android:
  • Opera:

We honor Do Not Track signals and Do Not Track or plant cookies when a Do Not Track (DNT) browser mechanism is in place.


Types of cookie that may be used during your visit to the Website:

The following types of cookie are used on this Website. We don't list every single cookie used by name - but for each type of cookie we tell you how you can control its use.

1. Personalization cookies

These cookies are used to recognise repeat visitors to the Website and in conjunction with other information we hold to attempt to record specific browsing information (that is, about the way you arrive at the Website, pages you view, options you select, information you enter and the path you take through the Website). These are used to recommend content we think you'll be interested in based on what you're looked at before.

2. Analytics cookies

These monitor how visitors move around the Website and how they reached it. This is used so that we can see total (not individual) figures on which types of content users enjoy most, for instance.

You can opt out of these if you want:

  • Google:
  • Toutapp:
  • Hubspot:

Third-party service cookies

Social sharing, video and other services we offer are run by other companies. These companies may drop cookies on your computer when you use them on the Website or if you are already logged in to them.

Here is a list of places where you can find out more about specific services that we may use and their use of cookies:

  • Twitter's privacy policy:
  • Google+'s privacy policy:
  • Facebook's data use policy:
  • LinkedIn's privacy policy:

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating the Website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and use it only for assisting us. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, we recommend that you read their privacy policies so you can understand the manner in which your PII will be handled by these providers.

  • We may also share your PII with companies in our group/our affiliates.
  • We may release PII when it's release is appropriate to comply with the law, enforce the Website policies, or protect ours or others' rights, property or safety.
  • However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We may disclose your PII if we are required by law to do so or if you violate our Terms of Service.


Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on the Website. These third-party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites and recommend you read the privacy policy on that website. Nonetheless, we seek to protect the integrity of the Website and welcome any feedback about these other websites.



Google's advertising requirements can be summed up by Google's Advertising Principles.

We have not enabled Google AdSense on the Website but we may do so in the future.


Age of consent

We do not specifically market to children under the age of 13 years old.

By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website.


Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products and services to you.


Contacting Us

If you would like to: access, correct, amend or delete any PII we have about you, register a complaint, or simply want more information contact our Media Manager at or by mail at Future Facilities Limited, 1 Salamanca Street, LONDON, SE1 7HX, United Kingdom, F.T.A.O. Media Manager. We will promptly update or remove you from correspondence as per your request.